Shipping policy

Domestic shipping costs

The shipping costs for delivery within Germany are € 5.90 regardless of the size and weight of your package and the chosen method of payment.

We only send your package insured with DHL GoGreen.Shipping to the USA takes place with Fedex due to the faster transit time.

Shipping costs abroad

The shipping costs abroad depend on the respective destination country:

Austria: € 6.90

France, Italy, Greece, Netherlands, Spain, Czech Republic, Sweden, Belgium, Denmark, Luxembourg, Hungary, Finland, Latvia, Lithuania, Poland: € 7.90

Great Britain, Liechtenstein, Norway, Switzerland: 15.13 € (net) additional 10 € customs clearance fee (not including duties and sales tax, these are to be paid upon receipt)

USA: € 28.00 (net)

Japan: € 25.13 (net)

Australia: EUR 21.85 (net)

Qatar: € 40.34 (net)

United Arab Emirates: € 46.22 (net)

Pickup (free shipping)

Please note that your suggested pick-up date can be on the next but one working day at the earliest (Tue-Fri between 10:00 a.m. and 3:45 p.m.).

Pick-up address: SETIMA Watches GmbH, Stettenstr.8, D-86150 Augsburg

Delivery time / partial delivery

The delivery time in Germany is approx. 3-5 days, for deliveries abroad approx. 3-10 days. For more information, please refer to the respective product description. If a product is no longer available or not available in the desired number, we will inform you immediately by telephone or email and send you the available ordered items in advance as a partial delivery, provided that no alternative item is suitable for you. Of course are the costs for the separate delivery taken by us.

Important

SETIMA Watches GmbH uses your billing address to identify you as a customer. It is therefore important that you always give us your personal, private address, even if you would like the goods to be sent to your workplace, for example.If you do not specify a different delivery address, the billing address corresponds to the delivery address.Please check your email address, because we can only send you an order confirmation if it is correct.